AI and site automation

AZTANDC LLC helps organizations plan, build, integrate, and maintain practical AI solutions. Our work ranges from website chatbots and custom knowledge assistants to workflow automation, AI reporting, Microsoft Copilot solutions, and integrations with existing business systems.

We focus on AI that solves a defined business problem, works with the technology you already use, and can be managed after launch.

AI Strategy and Consulting

• AI readiness assessments and opportunity discovery
• Identification and prioritization of practical AI use cases
• Technology and platform recommendations
• AI implementation roadmaps and phased project planning
• Proof-of-concept and prototype development
• Evaluation of existing AI tools, vendors, and solutions
• Cost, maintenance, security, and integration planning

Website Chatbots and Virtual Assistants

• Website chatbots grounded in your approved content
• Answers with links or citations to relevant website pages
• Natural-language assistance for locating services, articles, policies, forms, and documentation
• Customer-service and frequently asked question assistants
• Lead qualification and inquiry-routing assistants
• Member, employee, patient, student, or customer information assistants
• Human escalation and contact-form integration
• Conversation analytics and unanswered-question reporting

Custom AI Knowledge Assistants

We create assistants that help authorized users search and understand information from approved sources instead of relying solely on a general-purpose AI model.

• Internal policy and procedure assistants
• Employee and human resources knowledge assistants
• Product and service information assistants
• Technical documentation and support assistants
• Training and onboarding assistants
• Document libraries with conversational search
• Role-based access to different information sources
• Answers grounded in websites, documents, databases, or APIs

Microsoft Copilot and Copilot Studio

• Microsoft Copilot Studio agent planning and development
• Agents for Microsoft Teams, websites, and internal portals
• Connections to Microsoft 365 and approved business data
• Custom topics, actions, workflows, and conversation paths
• Power Automate integration
• Testing, deployment, analytics, and ongoing improvement
• Review and troubleshooting of existing Copilot solutions

AI Workflow and Business Automation

AI can be combined with traditional automation to reduce repetitive work while keeping people involved where review or approval is required.

• Document intake, classification, and routing
• Information extraction from forms, emails, and documents
• Draft generation and approval workflows
• Support-request categorization and routing
• Email and notification automation
• Content review and publishing workflows
• Data-entry assistance and record enrichment
• Automated summaries of meetings, documents, and activity
• Scheduled operational and website checks
• Connections between existing applications and processes

AI Reporting and Data Assistants

• Conversational interfaces for approved business data
• Plain-language questions about reports, trends, and performance
• Automated report summaries and executive briefings
• Natural-language explanations of dashboards and metrics
• Database and API-connected reporting assistants
• Scheduled summaries and exception notifications
• Role-based access to reports and underlying information
• Integration with Microsoft, Azure, and other reporting environments

AI Content Services

• Content planning and topic development
• AI-assisted drafting with human review
• Editing, rewriting, summarization, and formatting
• Metadata, excerpt, category, and tag generation
• Content inventory and duplication analysis
• Conversion of existing documents into web-ready content
• Plain-language and readability improvements
• Content maintenance and outdated-information identification
• Reusable prompts and structured editorial workflows

WordPress AI Development

AZTANDC LLC can add AI capabilities to an existing WordPress website without requiring the entire property to be rebuilt on a separate platform.

• Custom WordPress AI features and plugins
• Site-grounded chat similar to WP SiteBot
• AI-powered website and document search
• WordPress content and knowledge-feed integrations
• Administrative tools for managing AI content sources
• Lead, form, membership, and ecommerce integrations
• AI-assisted editorial and publishing workflows
• Usage reporting and chatbot analytics
• Accessibility and mobile-interface improvements

AI Agents and Multi-Step Assistants

For more advanced use cases, we can build AI agents that perform controlled, multi-step tasks using approved tools and clearly defined permissions.

• Research and information-gathering assistants
• Content and document processing agents
• Administrative workflow agents
• Reporting and monitoring agents
• Task routing and follow-up assistants
• Human approval steps for sensitive actions
• Activity logging and defined operating limits

AI Governance, Privacy, and Quality

• Approved-source and data-access planning
• AI usage policies and internal guidance
• Human review and approval requirements
• Response-quality and accuracy testing
• Prompt-injection and inappropriate-use considerations
• Privacy and data-retention planning
• User disclosures and AI-generated content labeling
• Accessibility testing for AI interfaces
• Monitoring for inaccurate, incomplete, or unsupported answers

AI Training and Enablement

• Practical AI training for staff and administrators
• Microsoft Copilot and generative AI workshops
• Prompt-writing guidance for specific business roles
• Administrator training for custom AI solutions
• Documentation and repeatable operating procedures
• Guidance for reviewing and approving AI-generated work

Ongoing AI Support and Improvement

Launching an AI solution is only the beginning. We can monitor how it is being used, identify gaps, update its information sources, and improve its responses and workflows over time.

• Usage and performance monitoring
• Review of unanswered or poorly answered questions
• Knowledge-source and content updates
• Prompt and workflow refinement
• Integration maintenance and troubleshooting
• New feature development
• Security, privacy, and access reviews
• Ongoing technical and administrative support

Our Approach

We begin with the business need, the intended users, and the information or systems the solution must work with. We then recommend an approach that may use AI, conventional automation, or a combination of both.

Answers are grounded in the content and data sources you approve whenever accuracy is important. We do not assume a general-purpose model automatically understands your organization, services, products, policies, or customers.

Projects can begin with a focused chatbot, automation, or internal assistant and expand later. Implementation may include discovery, prototyping, content preparation, interface development, integrations, permissions, analytics, testing, documentation, training, and ongoing support.

Talk with AZTANDC LLC about your AI project, automation opportunity, chatbot, Copilot solution, or system integration.

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